Aggregate function: Technology
Business Area: Local Technology Networks
Posting Country: Tanzania, United Republic of
Full Time / Part Time: Full Time
Contract Type: Fixed Term Contract
What you’ll do
Role purpose:
Maintain and support IP/MPLS network operational activities
Controlling, managing and supporting business through network operations in collaboration with internal and external customers
Maintain operational excellence and efficiency in the network operation processes
Provide the necessary support needed by contractors when performing IP related activities
Key accountabilities and decision ownership
Operational management of IP/ MPLS network to deliver end-to-end network KPI targets to ensure preventive, reactive and corrective maintenance is done as required, regular updates are performed as per vendor recommendations and emphasis on network security is adhered
Involved in the evolution and roadmap of the IP network environment, to advise the business on optimal and up to date solutions that will bring synergies with company strategies; Maintain up to date detailed schematics and configurations of the IP network with latest recommended software versions. Emphasis on future modernized networks and strive to automate the network.
Ensure all critical services and links are well monitored and notifications are sent whenever agreed threshold is reached to ensure smooth planning of upgrade and a proper realization of value for money
Drive the end-to-end network operation processes through documentation, implementation and compliance to processes, procedures and policies to ensure seamless operation of the IP Networks functions; covering Alarm & Trouble Handling, Preventive & Reactive Maintenance, Change Control and business continuity, incident management, escalation, reporting, root cause analysis and recommendations
Who you are
Core competencies, knowledge and experience
Business acumen & awareness
Problem Analysis and fast resolution skills
Effective communication skills – oral and written
IP Networks Design and Troubleshooting Skills
Teamwork and stakeholder management skills.
Must have technical/professional qualifications:
At least 3 years’ experience in Telecommunications Operations
University Degree in Telecommunications/Electronics Engineering, Computer Engineering/Science or equivalent
Experience of working with multiple suppliers/vendors/partners i.e. CISCO, Juniper, Huawei etc
Knowledge of mobile telecommunications network architectures/ technologies
Experience in IP Services operation
Knowledge in Network security
Certifications in IP related fields particularly CCNA/CCNP, JNCA, CCNSP/CCNSE
Must be able and willing to work outside normal working hours when required to do so
Willing to travel extensively and sometimes at short notice
